There are some simple things you can do to make sure the cleaning process is simple and seamless.


We do multiple tanks a day, if it’s easy for us to get to yours then that reduces time spent at your job and consequently also the cost. In new tanks your lids may be at ground level but in older systems they will require a spade.

Check your access

Sometimes tanks are located across lawns or paddocks or at the end of overgrown driveways. Our truck can weigh up to 19 tonnes. We don’t want to sink into your paddock and we bet you don’t either. We will ask you more about your access on the phone but it helps us if you know where it is and how far it is from solid ground.

GT Environmental Hydro Blaster


We want our drivers feel safe when they're out and about. If you have dogs or stock we ask that they are kept securely away from anywhere we will need to access. You don’t need to be on-site for us to clean your tank but you’re also welcome to come and see how it’s done.


How often should I clean my tank?

You should aim to clean your tank every 3 to 5 years. How long depends on the size of the tank and the amount of waste water produced by the household.

What happens if I don’t clean my septic tank regularly?

If your tank is not pumped, the solids can build up and the holding capacity of the tank will be reduced. Eventually, the solids will reach the pipe that feeds into the drain field, causing it to clog.

When this happens you may see a variety of problems including:

  • The smell of wastewater backing up into your home
  • Swampy areas over the drain field
  • Waste water backing up into the house
  • Lowest drains in the house become slower

It doesn't take long for these problems to become critical. Contact us today to discuss your needs.

What are the best washing products to use for my system?

Eco Store products or other Eco friendly products are made with septic tanks and the health of the soil in mind. Ecostore and similar products are kinder to the good bugs in your system and will help stop your tank smelling. Many products that claim to kill bugs will also kill the good bugs in your tank and throw out the balance. We have found Eco-Store products to be equally as effective as some of the harsher ones on the market.

Can I use an insinkerator with my septic tank?

No, unless you want to clean your tank very regularly and more than likely have a smelly system. The contents of your tank should go through you first. It is a septic tank not a composting facility and if you do use one you will fill the system up a lot faster with solids.

What is ‘flushing your system’?

For optimum health, the good organisms need to stay in the tank. When you have a family all showering at once and the washing machine and dishwasher going too, this is a “flushing “of the tank. This tends to be a problem more in aeration systems, but when your tank has first been cleaned give it a chance to develop a new colony of organisms. If you don’t it will emit an unhealthy smell until it gets a chance to get going.

Avoid flushing these things down your septic:

  • Sanitary tampons and pads, paper tissues or towels, hair, disposable nappies and baby wipes, cigarettes, rags, fats, oils or grease, incorrectly disposing of vegetable matter, Hazardous chemicals and cleaners, pesticides, medicines, paint thinners.